Refund policy

We offer a thirty (30) day money back refund guarantee (“Refund Policy”), from the date of your receipt, on most items purchased on our Site.  

All refunded items must be in new, unopened, original condition, and unused. 

You may request a refund in the form of the payment method provided and you must follow all return instructions properly in order for us to issue you a refund. 

In order to intiate a refund request, you will have to contact us at management@olrom.com. 

You will receive a response from us acknowledging your refund request and additional directions. 

You are solely responsible for all return and shipping fees associated with the Refund Policy for any items that you wish to return for a refund. 

Failure to notify us regarding a return for any refund request shall be rejected. Upon receipt of your returned item, we shall inspect the item and at our discretion, may approve any refund requested . 

We reserve the right to reject any refunds for items we deem as returned in non-sellable condition, opened, damaged, altered, or used. 

Where a refund has been you will be refunded any amounts on your original payment method. Please be aware that refunds are not instaneous and there may be a delay in crediting any refund amount to your payment method.

Please be aware that we cannot issue any refunds for any sale items or items purchased with gift cards.